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Shipping

How does shipping work?

How can I know about the shipping status?

The tracking number for my order stopped updating, what happened?

I need to return something?

About Returns

When the return is available?

I can return a product if i altered the condition of the package?

What products can't be returnable?

What happen when the return is approved?

What happen is the refund is late or (if applicable) missing?

Who is responsible for pay the shipping costs of the item return?

These answers do not satisfy me

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